Frequently Asked Questions

Is LED light therapy safe to use?

TGA LOGOThe Therapeutic Goods Association (‘TGA’) safeguards and enhances the health of the Australian community through effective and timely regulation of therapeutic goods. You can use your Professional and at home LED light therapy masks with confidence knowing that all our devices have an ARTG from the regulatory and safety body in Australia, the TGA.

 What should I expect from my using my LED mask?

wk 1-3 treatments

The treatment lasts for 20 minutes, with results mostly being felt from the first session. Treatments are relaxing and users will experience a warm rejuvenating feeling, with skin feeling and looking more hydrated and even.

Repeated use of the Aduro will increase the desired effect, with an increase collagen production and the bodys natural rejuvenation processes – resulting in youthful looking skin and overall improvement of skin complexion.

A course of 12 treatments is recommended, with increased usage providing better results. Combining your LED Mask with our Hydrogel Collagen masks formulated specifically for use with our Light Therapy Mask or your favourite cosmetics is recommended, for the best Aduro experience.

What functions does the Personal LED Facial mask have?

The Aduro Australia Personal mask offers 11 unique treatment options that are simple and easy to use, designed specifically with the home user in mind.

Cycle through each colour wavelength for overall wellness and rejuvenation using the Daily Dose setting or use the Quick fix setting which cycles through Primary and Secondary light wavelengths for Radiant skin that offers you a collagen boost, anti-redness, anti-inflammation and wellness.

The remaining 9 treatment settings allow you to focus primarily on the skin concern at hand using 100% light energy using the colour wavelength of your choice, from ‘Acne Buster’ Blue light to help break the acne cycle for clear skin to ‘Red Away’ Yellow light known for its anti-inflammatory properties, great in the management of Redness, Eczema, Rosacea, Sunburn and Psoriasis.

For combination skin the ‘Cell Rejuvenator’ Violet light is a must! Combining Red and Blue Light this setting has been shown to be a great maintenance option for skin prone to breakouts while offering  healing and collagen boosting properties.





Pre/Post treatment instructions

It is important that the treated area be cleansed prior to starting any treatment session. In order to maximize your treatment, it is recommended that you drink at least 1/2 glass of water before and after all treatment sessions, practice healthy eating habits, limit sun bathing, alcohol consumption, and smoking while undergoing your series of light therapy sessions and up to six weeks following your treatment.

Most clients will continue to see a marked improvement in their skin over the 6-12 week treatment period even after your initial LED mask sessions have concluded.

As with any cosmetic treatment, individual clinical results will vary from person to person. The great thing about owning your own personal mask is that you are not limited to the number of treatments you can have each week (however we recommend 3 to 7 x 20 minutes sessions per week initially) it is easy to maintain your results (2 to 4  x 20 minute sessions thereafter) to enable you maintain your desired results. Most people require a number of 20 minute treatment sessions over several weeks with gradual results occurring over time.

*Patients who frequently use anti-inflammatory and aspirin products often require more treatments to achieve desired results.

How does light therapy work?WEBSITE - SKIN

The Aduro facial masks use special light that is packed full of energy in the form of photons, and when shined onto the skin these photons penetrate to certain levels of body tissue.

These photons then transfer their energy into a form that the body can use called ‘cellular ATP (adenosine triphosphate) energy’ and increase blood flow by the signaling of Nitric Oxide.

ATP is the body’s fuel for energy. The more energy we have, the more the body can use this energy for proper function, such as repair and rejuvenation.

Super-charged cells from exposure to the Aduro light masks then prompt skin fibroblasts to produce increased collagen, elastin proteins and stimulate the body’s natural healing and rejuvenating processes, while increased blood flow brings in more blood and nutrients to the area.

What is the temperature; will it hurt or burn the skin?

The Aduro operates at “2°C above ambient” which is a perfect for feeling relaxed, comfortable and opening the pores to the skin. It will not burn anyone’s skin.

Is the light harmful to the eyes and body

The light can be experienced as bright. Therefore we recommend that you always and use the protective googles provided with your mask and close your eyes during each treatment.

The treatment is pain free, non-invasive, requires no surgery and is a completely safe and effective treatment for all skin types.

The light does not emit any harmful UVA or UVB rays and is not a laser, which means that users require zero downtime or recovery time after a treatment.

Light therapy is medically recognized and is clinically proven, with independent studies of over 40 years of scientific research and support.

The Aduro is for skin rejuvenation; it will not darken or tan the skin.

How powerful is your Personal mask compared to others?

Very Powerful!! Don’t be fooled by imitations offering products with ‘more LED’s’! The power comes from the Watt energy output and the technical specifications in nanometers (nm).  If other LED masks claim to have ‘more LED’s’ you should ask yourself why they need more! Generally the reason is that the individual LED’s are not very powerful and more often than not, the output is half the watt energy as what is delivered by our Personal Mask! Primary and Secondary colours require specific wavelength measurements so it is important to give us a call if you are unsure as there are many imitations on the market, don’t get caught out! Call 0408976718 for more details.


What is Afterpay?

Shop Online now and pay over over 6 weeks! Click here to READ MORE about how your Afterpay order works! Once you have completed your order at checkout your order will be despatched the same day!

Buy what you want today, pay for it over four equal fortnightly instalments. Use your debit or credit card, get approved instantly.

Shop Now, Pay Later, 100% interest free.


My Afterpay order did not go through? Why?

The Afterpay system needs to ensure that your account balance has the minimum of 1 instalment balance to enable your order to be successfully processed. Please ensure that you have sufficient funds in your account and then try again.

If this happens to you, do not worry, you can still order your LED mask today, just call Afterpay directly on 1300 100 729 to finalise your order!

How can I pay for my Order?

We want to make your customer experience with Aduro Australia the best you have ever expereinced in your life! To do this we want to offer you as many options as we can.

You can process your order in the following ways:

Online Shop – Paypal | Visa Debit Card | Credit Card | Afterpay 

Telephone Orders – Via Eftpos | Call 0408976718 and we process your order on the spot!

What is the difference between LED anti-aging Collagen stimulation and taking Collagen supplements?

The Aduro facial masks kick start the body to naturally produce new collagen and is clinically proven and medically recognized.

Collagen supplements may not work as desired because they are incapable of absorbing themselves in the complex matrix of collagen that exists in our body.

Collagen is taken by a lot of people to strengthen bones and tendons, while some users taking them for younger looking skin.

What are the benefits of using the LED facial mask?

The Aduro facial mask is a safe and natural treatment, which has a vast range of benefits to the skin. Benefits include the improvement of skin tone, reduction in fine lines, wrinkles and age spots. The results are that aged skin is firmed, rejuvenated and more even – for younger looking, rejuvenated skin.

  • explain_seven_2No pain and no chemicals
  • Increases the production of collagen and elastin fibres
  • Firms aged and tired skin
  • Smoothes the skin and reduces wrinkles
  • Smoothes the skin and reduces cellulite deposits
  • More even skin coloration and complexion
  • Increases moisture retention
  • No negative side effects or harm
  • Increases the bodys natural rejuvenating processes


Why does our skin become aged?

explain_red_1As we get older we lose the amount of Collagen and Hyaluronic acid within the skin. The loss of these components in the skin makes the skin susceptible to damage and wrinkling. By restoring the Collagen and Hyaluronic acid within the skin, the body is able to restore hydration, strength and reduce signs of ageing.


Should I use cosmetics with a treatment?

Tcollagenmask-model-clippedhe Aduro facial masks are designed to be used with your favorite cosmetics. We recommend using our deeply nourishing and hydrating transparent Collagen masks with your facial light treatment for amplified results.

Our Collagen masks are light and gelatin based masks that are instantly hydrating packed with Vitamins for deeply nourishing effects for all skin types.

When is light therapy not suitable for my skin?

Light therapy treatments are non-invasive and are intended not to produce any thermal damage or pain.

Some people are sensitive to light and as such need to be aware of any signs that may indicate this.  If you experience any problems or concerns such as uncomfortable heat from the wearing the mask, prolonged redness of the skin, swelling, itching or severe headaches during or after the treatment, these are all indications of sensitivity to light in which case you would want to discontinue the treatment immediately. These side effects rarely occur and usually subside within 24 hours of discontinuing the treatment.

if you do not experience these symptoms when exposed to natural sun light outside, it is unlikely you will experience these symptoms when using light therapy.

Herbs and over the counter medications such as psoralen and St. John’s Wort can also cause sensitivity to light so it is important to be aware of any medications or herbs you are currently taking.
Light therapy treatments may involve risks of complication or injury from both known and unknown causes as with all beauty treatments individual results will vary from person to person.

Are there any medical conditions that mean light therapy is not suitable for me?

Light therapy is not for everyone. Specific medications or conditions can cause a person to be sensitive to light as one of the side effects of some medications. The following questions are intended to help determine if light therapy is the best choice of treatment for you.

The diagnosis of some medical conditions can preclude you from using light therapy, if you are ever unsure you should check with your doctor beforehand.

Have you had/have any of the following medical conditions:

Acute or Cutaneous Porphyria | Lupus Erythematosus | Overactive Thyroid | Photophobia | Exogenous Eczema | Epilepsy and Seizures | Hypomelanism (albinism) | Skin Cancer | Eye disease/retinal abnormalities | Heart trouble/pace maker | Diabetes | Conditions requiring blood thinners.

*If you answered yes to any of the above conditions or you are unsure if you are a suitable candidate for light therapy due to existing skin conditions please consult your doctor before treatment to discuss your specific medical condition and the likelihood of any possible side effects associated with your prescribed medications and light therapy. 

Can I use my light therapy mask while pregnant?

Pregnant and breast feeding mums should always check with their doctor before starting any new skincare regimes. As there are limited studies on the use of LED light therapy during pregnancy and breastfeeding you may wish to wait to use LED light therapy sessions after this special time. If you are currently pregnant or planning to become pregnant in the next eight weeks we recommend consulting with your doctor as you may not be a suitable candidate for light therapy.


We encourage you to research the many wonderful benefits of light therapy to the face and body in making your decision to start your LED light therapy journey.  A great place for you to start would be our online resources including clinical studies as well as online search platforms such as google | bing | yahoo that can help you understand the many wonderful benefits of using different colour light wavelengths as well as any medications or conditions that may preclude you from being a candidate for light therapy prior to purchasing your device.